- Is there a contract with Cox?
- Can I cancel Cox Cable and keep Internet?
- Can I downgrade my Cox service?
- Does Cox offer senior discounts?
- Where do I return my Cox Cable Box?
- What is the best Cox bundle?
- What happens if you don’t pay Cox bill?
- Is there a cancellation fee for Cox cable?
- How do I cancel my Cox cable service?
- Can you cancel Cox at any time?
- How long do I have to return my Cox Cable Box?
- How can I get my Cox bill lowered?
Is there a contract with Cox?
Cox Plans and Promotional Prices.
It’s standard for plans to rise in prices after a year-long promotional period.
But don’t worry that you’ll be forced into these raised rates—Cox plans don’t have contracts, so you can leave or change your plan at any time you feel it’s too much..
Can I cancel Cox Cable and keep Internet?
Some cable tv providers that also offer internet services will require you have a package of some sort. That is to say, you can never completely get rid of your cable tv, they’ll continue to give you base cable service alongside the internet service. You can yes.
Can I downgrade my Cox service?
There is no way to downgrade your service over the Internet. 🙁 Cox wants you to talk to someone in hopes that the customer service rep can talk you out of reducing your service.
Does Cox offer senior discounts?
In addition, Cox offers a senior citizen discount of 30 percent off basic cable services. Customers who are 60 or older and earn less than $24,000 can apply at their local Council on Aging.
Where do I return my Cox Cable Box?
Equipment Return You can drop off or ship Cox equipment, such as cable boxes, modems, remote controls, and cabling at designated Cox service locations. For locations, go to www.cox.com, click the Contact link at the very top right of the webpage, then click Find a Solutions Store.
What is the best Cox bundle?
Our favorite Cox internet plan is their $59.99 Internet Preferred 150Mbps; our favorite Cox internet/phone bundle is their $69.99 Internet Preferred 150Mbps + Phone plan; and our favorite Cox internet/TV bundle is their $89.99 Bronze Duo Internet premier 150Mbps + Contour TV plan.
What happens if you don’t pay Cox bill?
If your cable, Internet and/or home security services are electronically disabled due to nonpayment, residential accounts may be subject to an electronic reactivation fee of $20.00 to restore service. … These fees are billed per statement, and you may incur multiple fees if your services are billed separately.
Is there a cancellation fee for Cox cable?
You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $120 if you cancel the agreement or Internet is disconnected.
How do I cancel my Cox cable service?
Cancel your services. We’re sorry to see you go and hope to serve you again in the future. If you’d like to cancel your service, call 1-800-234-3993 to get started. Available in select Cox service areas.
Can you cancel Cox at any time?
YOU MAY TERMINATE THIS AGREEMENT BY (I) CALLING COX CUSTOMER CARE AT THE NUMBER LOCATED ON YOUR BILL, OR (II) DISCONNECTING ANY OF YOUR CORE COX SERVICES AT ANY TIME DURING THE TERM SUBJECT TO PAYMENT OF THE APPLICABLE ETF AND ALL OTHER ACCRUED CHARGES.
How long do I have to return my Cox Cable Box?
Cox equipment must be returned within 10 calendar days to avoid unreturned equipment charges. Purchased equipment must be returned to a Cox-owned retail store within 30 days of purchase for a refund by the method used for purchase.
How can I get my Cox bill lowered?
Call up Cox Customer Service and ask to be connected straight to the Retention Department. Tell the Retention Department that your cable and internet bill is getting out of control and that you’d like to work with them to find a way to lower it. You can be very honest here.